Customer Service Representative

Overview

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time

Job Description

• A Customer Service Representative is responsible for assisting customers with inquiries, issues, and product or service-related concerns. This role involves providing timely and effective solutions, maintaining a positive customer experience, managing complaints, and processing orders or returns. Strong communication skills, problem-solving abilities, and a customer-first attitude are essential for success in this role. Customer Service Representatives typically work across various communication channels such as phone, email, or chat, and must be able to multitask in a fast-paced environment.
• High school diploma or equivalent; college degree preferred.
• Proven experience in a customer service role or similar.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Ab...