Customer Service Representative

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues promptly.
• Maintain records of interactions and transactions.
• Collaborate with team members to improve service quality.
• Meet performance targets and key metrics.
• Educational Qualifications: High/Senior High School diploma is required.
• Skills and Competencies: Proficiency in English, exceptional customer service skills, and call center experience are essential. Must be a team player.
• Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide product information.
• Working Conditions: Office environmen...