Found Description
Overview
COMPANY PROFILE:This IT Global Consulting Company aims to empower manufacturing companies to have an efficient operation by implementing software system like ERP and SAP. They have now offices in Japan, Indonesia, Vietnam and here in the Philippines.
Position
CSR (Voice and Non Voice)
Company Industry
BPO/IT Company
Work Location
Lapu Lapu Cebu
Work Schedule
Graveyard (Weekends Off)
Salary
Negotiable depending on years of working experience
Work Setup
On site
Responsibilities
- Address invoicing, domain, email, hosting, and website-related inquiries.
- Diagnose technological problems and offer prompt, efficient fixes.
- Coordinate with SMEs, Team Leads, and other departments to manage escalations and ensure timely follow-ups.
- Gather and share opinions about goods, services, and customer assistance.
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