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Customer Service Representative

IRS Eastern, Inc.

cebu city, central visayas, Philippines Full-time June 18, 2026

Found Description

On-site - Cebu | 1-3 Yrs Exp | Bachelor | Full-time

Job Description

A frontline employee who interacts with customers to address inquiries, resolve issues, and ensure customer satisfaction.

Responsibilities

  • Interact with customers to address inquiries, resolve issues, and ensure customer satisfaction.

Qualifications

  • Bachelor's Degree in Business, Operations or a related field
  • 1-2 years experience as Tech support
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Professional and pleasant telephone manner
  • Ability to explain technical issues to technical and non-technical employees and customers
  • Strong analytical and problem-solving skills
  • Proficient with Microsoft Office Suite or related software

Benefits

Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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