Found Description
On-site - Cebu | 1-3 Yrs Exp | Bachelor | Full-time
Job Description
A frontline employee who interacts with customers to address inquiries, resolve issues, and ensure customer satisfaction.
Responsibilities
- Interact with customers to address inquiries, resolve issues, and ensure customer satisfaction.
Qualifications
- Bachelor's Degree in Business, Operations or a related field
- 1-2 years experience as Tech support
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Professional and pleasant telephone manner
- Ability to explain technical issues to technical and non-technical employees and customers
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite or related software
Benefits
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave
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