A

Customer Service Representative

Author Solutions Philippines Inc.

cebu city, central visayas, Philippines Full-time June 15, 2026

Found Description

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

HMO

FREE HMO Upon Start Date + 2 FREE Dependents Upon Regularization

Performance Incentives + Monthly Spiffs + Language Premium

  • Performing detailed research into production problems at all stages of book publishing process and providing answers and solutions to authors’ questions
  • Communicating with Spanish and English speaking authors via telephone, email, and/or postal mail regarding the status of the book production process
  • Answering questions, addressing concerns, and educating authors on the scope of our services as well as design and print standards
  • Solving problems by referencing and researching any inconsistencies between layout and printing files, utilizin...

Ready to Apply?

Submit your application for Customer Service Representative at Author Solutions Philippines Inc.

Apply Now