Customer Service Representative

Responsibilities

• Provide excellent customer service by addressing inquiries and resolving issues.
• Assist customers with product information and order processing.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Document interactions in the company’s CRM system accurately.
• Assist customers via phone, address complaints, and provide product information.
• Collaborate with team members to improve customer experience.
• Account: Banking
• At least 6 months BPO experience
• (International/Voice)

Qualifications

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: At least 6 months BPO experience
• Skills and Competencies: Strong communication skills, proficiency in English, and ability to handle customer inquiries effectively.
• Working C...