Found Description
- Immediate start
- Long term career opportunity
- Cardiff location
We are seeking a customer-focused and proactive Customer Service Representative to join our Newcastle team with an Immediate start! This role is ideal for someone who enjoys building strong customer relationships, providing solutions, and delivering outstanding service in a fast-paced environment.
You will be responsible for providing customer support, preparing quotes, processing orders, and delivering sales-related assistance to ensure customers receive fast, accurate, and seamless service. You will work closely with Sales, Operations, Warehouse, Dispatch, and branch leadership teams while contributing to a national customer service framework focused on consistency, quality, and continuous improvement.
Key Responsibilities
Customer Service & Customer Experience
- Deliver professional, timely, and accurate customer service through phone, email, an...