Found Description
Customer Service Representative — Flex Shift
Location: Calgary, AB — Quarry Park
Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed)
8AM to 11PM MST and the same for the weekend
It will be 4 x 10s shift or 5 x 8s shift (shift time/schedule will be subject to change on a weekly basis).
Work Model: On-site / Hybrid
Reports to: Manager, Project Strategy & Enablement
About the Role
Our client is seeking a Customer Service Representative (CSR) to support their Gas Meter Exchange program. This role focuses on handling inbound and outbound calls related to reschedules, relights, and after-hours customer communication, ensuring continuity of service and adherence to client SLAs.
Key Responsibilities
Location: Calgary, AB — Quarry Park
Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed)
8AM to 11PM MST and the same for the weekend
It will be 4 x 10s shift or 5 x 8s shift (shift time/schedule will be subject to change on a weekly basis).
Work Model: On-site / Hybrid
Reports to: Manager, Project Strategy & Enablement
About the Role
Our client is seeking a Customer Service Representative (CSR) to support their Gas Meter Exchange program. This role focuses on handling inbound and outbound calls related to reschedules, relights, and after-hours customer communication, ensuring continuity of service and adherence to client SLAs.
Key Responsibilities
- Answer inbound calls during evening and weekend coverage windows
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