Customer Service Representative

On-site - Bulacan No Exp Required High/Senior High School Part-time

Job Description

• Serve as the first point of contact for customer inquiries, providing timely and accurate information.
• Handle customer complaints with empathy, aiming for quick resolution and satisfaction.
• Maintain customer records and updates in the CRM system to ensure accurate tracking of interactions.
• Assist with product knowledge and troubleshooting to enhance customer experience.
• Collaborate with team members to enhance service delivery and improve processes.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Excellent communication skills, both verbal and written.
• Skills and Competencies: Strong problem-solving abilities and customer...