Customer Service Representative Bilingual

Join Becton Dickinson as a Bilingual Customer Service Representative in Mississauga, specializing in order management and customer engagement in both French and English.
In this role, you will respond to high volume customer inquiries using a variety of communication methods. Focus on processing orders accurately while engaging collaboratively with sales, distribution, and supply chain teams to meet customer needs. Your efforts will ensure a seamless customer experience and drive proactive issue resolutions, reinforcing customer relationships.
Key Responsibilities:
• Respond to various inquiries regarding product information
• Process orders efficiently and maintain necessary communications
• Collaborate to resolve customer concerns proactively
• Participate in customer-focused teams for enhanced service
• Support for teammates to ensure continuity of service
Requirements:
• Required university degree or diploma
• Must be fluent in French and English
• ...