Found Description
Customer Service Representative (Bilingual: Mandarin‑English) (Remote)
Secure a remote Customer Service Representative role focused on insurance customer interactions, supporting clients in Mandarin and English, and operating with VOIP, Google Meet, and internal tools.
Responsibilities
- Handle inbound and outbound insurance‑related calls
- Assist customers with payments, renewals, and quoting support
- Communicate with Mandarin Chinese‑speaking customers
- Use VOIP and Google Meet for customer calls
- Perform basic administrative tasks using Word, Excel, and Monday.com
Qualifications
- Fluent in Mandarin Chinese and English
- 3–5 years of customer service experience
- Experience handling insurance‑related customer calls
- Proficient in Microsoft Word and Excel
- Familiarity with Monday.com
- Comfortable using VOIP and Google Meet
...
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