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Customer Service Representative

Tata Consultancy Services

Bengaluru, Karnataka, India Full-time July 09, 2026

Found Description

This walk-in is only for freshers (2025&2026) pass-outs!


Responsibilities:

  • Answers inquiries by clarifying desired information; researching, locating and providing information.
  • Determines requirements by working with customers
  • Resolves problem by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problem
  • Fulfills request by clarifying desired information, completing transaction, forwarding request
  • Gross Sell / Outcalls to customers


Competencies:

  • Clear communication (English/Hindi); vernacular advantage
  • Empathy, patience, problem solving
  • Attention to detail and process discipline
  • Basic Telephone Etiquettes and basic computer skills
  • Ability to write, read and speak English to suit business need
  • Agent should be able to comm...

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