Found Description
We are hiring Customer Support Executives for a leading Healthcare Process. This is an excellent opportunity for freshers and early-career professionals looking to build a rewarding career in customer service.
Key Responsibilities
- Handle customer queries via phone related to healthcare claims, policies, benefits, and services.
- Provide accurate information and timely resolutions to customers.
- Maintain a high level of professionalism and empathy during customer interactions.
- Escalate complex issues to the relevant teams when necessary.
- Ensure customer satisfaction by delivering exceptional service.
- Accurately document customer interactions and follow-up actions.
Requirements
- Excellent verbal and written communication skills.
- 12th & above can apply for this role.
- Strong customer service orientation and problem-solving abil...