Customer Service Representative ( Banking and Finance)

Description

• Provide exceptional customer service to clients in the banking and finance sector.
• Address customer inquiries, complaints, and requests promptly and effectively.
• Assist clients with account management, transactions, and financial products.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Senior Highschool Graduate or Bachelors degree in Finance, Business Administration, or a related field.
• Experience Level: Minimum of 2 years BPO experience handling Banking and Financial, Home Loan Servicing, Home Loan Application.
• Willing to work onsite in MOA, Pasay City.
• Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service software.
• Qualities and Traits: Empatheti...