Customer Service Representative

The Opportunity:

We are currently partnering with a well-established organisation based in Springvale to recruit a Customer Service Representative. This is a fantastic opportunity for an experienced customer service professional who enjoys building relationships, managing customer enquiries, and coordinating orders in a fast-paced environment. Working closely with customers, internal departments, and key stakeholders, you will play an integral role in ensuring a seamless customer experience from enquiry through to delivery.

Key Responsibilities:

• Manage inbound customer enquiries via phone and email.
• Process customer orders accurately and efficiently.
• Provide customers with updates regarding orders, stock availability, and delivery schedules.
• Prepare quotations, sales orders, and supporting documentation.
• Liaise with warehouse, logistics, and operations teams ...