Customer Service Representative – International Health

Location: Brisbane, QLD
Department: International Health

We’re looking for a customer-focused professional who thrives in a dynamic, digitally enabled environment and is passionate about delivering seamless service experiences for international students.

As a Customer Service Representative, you’ll play a key role in supporting OSHC members and partner organisations, combining human-cented service with effective use of systems, insights, and evolving tools to deliver efficient, high-quality outcomes.

About the Role

This is a multi-channel customer service opportunity where you will engage directly with students and partners across on-campus, phone, and digital channels. You will provide accurate guidance, resolve enquiries at first contact, and contribute to continuous service improvement in a fast-paced...