Customer Service Representative at Junkluggers

Provide exceptional support as a Customer Service Representative at Junkluggers. Assist customers with scheduling services and inquiries via multiple communication channels.
In this role, you will engage with customers through phone, email, and text messages while addressing their diverse needs. Strong verbal and written communication skills are essential to effectively assist with appointment bookings and service adjustments. This position requires at least 20 hours per week availability, emphasizing flexibility and commitment to excellence.
Key Responsibilities:
• Assist customers in understanding Junkluggers services
• Handle inquiries through various communication channels
• Address booking, rescheduling, and cancellation requests
• Communicate scheduling and service options directly
• Evaluate customer needs and provide prompt solutions
Requirements:
• Minimum 1 year of sales experience
• Strong verbal and written communication skills
• Availabilit...