Customer Service Representative

Bedard Ressources

Anjou, Quebec, Canada Permanent June 05, 2026

Found Description

Tasks

Handle customer requests received by phone, email, or fax, including pricing inquiries, documentation needs, and issue follow-ups.

Draft and prepare quotes for representatives (m/f), ensure their approval, and send them to customers.

Maintain and update representatives’ (m/f) price lists.

Provide administrative support to representatives (m/f), the administrative department, and company management.

Rotate with other team members to answer incoming calls and ensure proper routing of communications.

Forward any customer-related issues to the appropriate departments, including complaints, billing errors, or delivery delays.

Perform any other related duties as required.

If you are ready to take on new challenges, we would love to meet you!

Advantages

Group insurance starting on Day 1 (70% – 30%)

3 weeks of vacation after 1 year

5 sick days...

Submit your application for Customer Service Representative at Bedard Ressources