Customer Service Representative - Alorica Cebu City site

Responsibilities

• Answer customer inquiries via phone, email, or chat.


• Resolve complaints and provide effective solutions.


• Process orders , payments, and refunds.


• Assist with product and service support .


• Maintain accurate customer records in the system.


• Communicate clearly and follow company guidelines.


• Coordinate with other teams for issue resolution.


• Meet performance and quality metrics .


• Gather and relay customer feedback .

Requirements & Benefits of ALORICA PH!

• Earn ₱18K up to ₱37K monthly salary range


• NO BPO experience needed – Will train you!


• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!


• 20%...