Found Description
Customer Service Representative (Airline Account)
StackPH
On-site - Pasig Fresh Graduate/Student Diploma Full-time
Job Description
Government Mandated Benefits
- 13th Month Pay, Employee Loan, Pag-Ibig Fund
- Free Meals, Gym Membership
Professional Development
- Job Training
- Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Act as the primary contact for customer inquiries regarding airline services and bookings.
- Assist customers in resolving issues related to flight changes, cancellations, and refunds.
- Provide accurate information about airline policies, procedures, and promotions.
- Handle customer complaints and elevate as necessary to ensure customer satisfaction.
- Maintain detailed records of customer interactions and transactions in the system.
Requirements
- ...
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