Found Description
Description
Role: Customer Service Representative
Location: ADIB HQ Abu Dhabi
Role Purpose:
To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIBs professional image in all interpersonal dealings.
Reports direct to: Branch Manager
Key accountabilities of the role:
Greater:
- Welcome & greet the walk-in customers and inquire and understand his/her needs.
Customer guidance & managing floor.
- Direct clients to alternative channels (Digital Channels).
- Ensure clients have all needed docs before wasting time waiting and taking queue.
- Handle the customers in a pleasant manner and escort them to the staff concerned.
- Prob...