Found Description
Position Overview
6thStreet.com, an omnichannel fashion and lifestyle destination under Apparel Group, is hiring Customer Service Representatives in Dubai. The role involves handling customer inquiries, supporting order management, and ensuring a seamless shopping experience across phone, email, and live chat channels. Location: UAE. Location: Dubai. Industry: Retail. Function: Customer Support / Client Care. Salary: monthly (Market estimated). Gender: Any Candidate. Nationality: Any Candidate. Preferred Location: Any. Job Type: Full-time.
Job Details
- Respond promptly to customer inquiries regarding orders, products, and shipping.
- Handle complaints with professionalism and provide effective solutions.
- Support order management including placements, returns, exchanges, and refunds.
- Coordinate with logistics and warehouse teams to ensure timely deliveries.
- Collect and accelerate customer feedback to relevant departm...
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