Customer Service Representative - 4 Month Contract

Elevate your career with Ontario Medical Supply as a Customer Service Representative in Ottawa. This 4-month contract position emphasizes processing client orders and providing exceptional service to healthcare clients.
Based at 1100 Algoma Road, this role is essential in ensuring timely order fulfillment and client satisfaction. You'll engage with clients through various channels, addressing their inquiries and requests while meeting established KPIs. Your experience will contribute to the smooth operations of customer service in the medical supply field.
Key Responsibilities:
• Process and manage client orders via various methods
• Address and resolve client issues efficiently
• Identify and implement service improvement opportunities
• Maintain and update customer records accurately
• Compile reports for internal service metrics
Requirements:
• 1 year of administrative and customer service experience
• Strong Microsoft Office and ERP proficiency require...