Customer Service Rep III

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Customer Service Representative III is responsible for managing complex customer transactions and inquiries in support of Medtronic’s Malaysia business. This role provides end-to-end order management, including order entry, pricing validation, delivery coordination, billing support, returns processing, and issue resolution, using SAP and related enterprise systems.

Responsibilities may include the following and other duties may be assigned.

• Represents company to external and internal customers, answers product-related questions, traces lost shipments, interprets and clarifies customer orders for the shipping department, takes orders or registrations, and when necessary may...