Found Description
Discover a fulfilling career at PBS Systems as a Customer Service Parts Analyst in Calgary, AB, where you will enhance client experiences through effective support. This role combines knowledge of software with excellent customer care skills.
As a key member of our Client Services team, you will engage with new and existing customers, providing assistance during software installations and ongoing training. Your ability to resolve inquiries through multiple channels will be crucial to achieving client satisfaction and meeting KPIs.
Key Responsibilities: • Respond to customer issues through varied support channels • Log customer interactions accurately in our systems • Work closely with other departments for seamless service delivery • Track and suggest improvements for the client experience • Stay informed about software updates and enhancements
Requirements: • High school diploma and valid Driver's license • Proficient in Microsoft Office applications • Custo...
As a key member of our Client Services team, you will engage with new and existing customers, providing assistance during software installations and ongoing training. Your ability to resolve inquiries through multiple channels will be crucial to achieving client satisfaction and meeting KPIs.
Key Responsibilities: • Respond to customer issues through varied support channels • Log customer interactions accurately in our systems • Work closely with other departments for seamless service delivery • Track and suggest improvements for the client experience • Stay informed about software updates and enhancements
Requirements: • High school diploma and valid Driver's license • Proficient in Microsoft Office applications • Custo...
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