Customer Service Partner Manager 80-100

At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It's where respect and innovative ideas combine with real teamwork – every voice counts, every perspective makes us stronger. Our passion spurs us on to try new things and grow continuously. Sound like you? Then join our success story.

We are seeking a proactive, customer-focused, dynamic, and results-oriented Customer Service Partner Manager to join our Flanker Brands team. In this pivotal role, you will manage and develop strategic outsourcing partnerships and take full ownership of their operational performance. The role requires a strong combination of analytical capability, interpersonal skills, and stakeholder management, as well as the ability to work cross-functionally within complex organizations.
YOUR CHALLENGE:

• Oversee contact center operations for Flanker Brands across assigned outsourcing partners
• Own capacity...