Customer Service Operations Intern - Germany

Your mission

Servus und hallo! Wir freuen uns riesig, dass du den Weg zu uns gefunden hast - willkommen bei Sungrow Europe in München!
We are looking for a motivated and detail-oriented intern to join our Service Operations team - a team that sits right at the heart of what makes our customer experience tick. From keeping repair processes on track to making sure invoices flow smoothly through our systems, you will be doing real, meaningful work from day one. Curious what that looks like in practice? Here we go:

• You will review, process, and verify invoices related to logistics, warehousing, procurement, warranty repair services, and other operational services - and submit them into our financial system for smooth payment processing.
• You will coordinate paid repair services end-to-end, from preparing quotations to tracking progress and keeping all parties aligned.
• You will act as a communication bridge between customers,...