Customer Service Officer

Join our team in a dynamic outsourced project role. We are seeking service-oriented and detail-oriented individuals to support customer service and administrative operations to ensure smooth coordination of appointments, registrations, and ceremony-related activities.

• Support stakeholders in queue management and administrative matters to ensure the smooth conduct of ceremonies.
• Assist with verification of documents and declarations based on provided guidelines and checklists.
• Direct guests upon completion of their appointments to facilitate incoming visitors and ensure smooth operations.
• Maintain a professional and customer-friendly environment at all times.
• Ensure supporting documents and submitted information are complete and accurate.
• Support the preparation, printing, and issuance of ceremonial or registration documents using self-service systems or kiosks.
• Perform daily setup ...