Found Description
Responsibilities
- Professionally and promptly address customer inquiries received via email, phone, or other channels.
- Collaborate closely with warehouse and logistics teams to ensure accurate order processing and timely delivery.
- Prepare and oversee documentation for customer orders, billing, and inventory management.
- Issue billing invoices and provide support for inventory and order-related reports.
- Perform accurate data entry into internal systems, including customer management and warehouse management systems.
- Effectively resolve customer issues, or elevate them as needed.
- Assist with daily operational tasks and complete ad-hoc assignments as required.
- Must be proficient in speaking, reading, and writing Chinese.