Customer Service Officer

Job Requirements

• College graduate of any 4-year course
• Sales or CSR experience is an advantage
• Ability to supervise daily business operations and lead a team of sales or customer service associates
• Personable, attentive, and trainable
• Strong interpersonal skills
• Strong verbal communicator
• Confident with phone inquiries
• Willing to work in Makati

Responsibilities

• Reports directly to the Manager
• Reliever of the Telephone Operator during lunch break
• Assist in receiving incoming calls, and taking orders of toner/other consumables and inquiries
• Ensures client in properly attended
• Coordinate client's service and sales related concerns to involved department/branch
• Generation of sales quotation requests from clients
• Scrutinize and segregate all generated inbound sales quotation, follow-up unordered for possible s...