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Customer Service Officer

Canadia Bank

Kenya, Kenya, Kenya Full-time February 19, 2026

Found Description

Position Description
Provide excellent customer service and sell bank products to customers to provide the best customer experiences and at the same time achieve department targets.

DUTY & RESPONSIBILITY‍
Deliver to customers with effective and efficient banking products and services.
Ensure proper data entries and transactions of products and services provided to customers.
Prepare routine records and reports required by the supervisor and/or manager. Process customers' account openings and ensure efficiency and accuracy.
Ability to understand customers' needs and provide appropriate solutions and attention
Cross-sale bank products and services, life insurance...
Upload the specimen signature form signed by the proper discretionary holder(s) in a timely manner.
Meet and exceed customer expectations through providing superior customer service.
Must undertake any other work as assigned.

QUALIFICATION
Hold a bachelor's degree or be pursuing y...

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