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Customer Service Officer, CASA Klang Branch MY

CIMB

, , malaysia, , , malaysia, Malaysia Full-time July 03, 2026

Found Description

Malaysia

Job Description

KEY RESPONSIBILITIES

  • To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents.
  • To be responsible for the accuracy and monitoring of the Branch's balancing activity on daily operations.
  • To discharge duties instructed by ACSM/BM to serve business interests of the Bank.
  • Additional role for CSD at SME Desk:
    • For CSO at SME Desk, please refer to CSO SME Branch Task List for additional responsibilities.
    • To participate in promoting branch products and services through cross-selling activities.
  • Customer Relationship:
    • To proactively identify, manage and propose effective end-to-end solutions to issues related to service delivery.
    • To supervise and resolve customer complaints raised by CSR Teller on requests, inquiries, problems and com...

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