Found Description
- Competitive hourly rate
- Friendly and collaborative team culture
- Great Work-Life Balance: Reliable daytime hours
PERSOL is currently partnering with a reputed Automotive company to recruit for Customer Service Officer role.
Customer Service officer will be the vital link between trade clients, retail customers, and inventory. This fast-paced role combines traditional frontline phone and counter service with product dispatch and order tracking.
Key Responsibilities:
- Issue Resolution: Identify customer needs, troubleshoot issues, and provide appropriate solutions and alternatives.
- Multichannel Support: Manage incoming calls, emails, and live chats efficiently
- Order & Account Management: Process orders, manage returns, update customer records in CRM databases, and handle billing inquiries.
- Product Knowledge: Stay updated on company products a...