Customer Service Office - stage

Description

⚠ PLEASE READ BEFORE APPLYING ⚠

- This is a 6 months Internship,
- Please submit our resume in English
- Fluent level of English and Italian is required,
- You are living in Milan,

YOUR MISSION 🚀

As a Customer Service Office Intern you will be providing support to the rest of your teammates on delivering first class customer experience.

You will be part of a proactive and effective team as key contact for customers in their journey with CHEP, with the extraordinary opportunity of improving your skills in asset productivity and customer support.

YOUR GOALS 🎯

Take preventive and proactive action toensure that customer satisfaction is maximized.

Management of Mailboxes andinbound/outbound calls management with particular focus to SMEs.

Support the team inCustomer Experience initiatives.

Account Analysis and Control – Using specific tools: undertake ac...