Customer Service & Marketing Trainee

Questa posizione è in Shimano

Il processo di selezione sarà interamente gestito Shimano.

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Introduction
Have you always wanted to know what goes on behind the scenes in the world of customer service? Do you want to sharpen your administrative skills and make a valuable contribution to our team? Then this internship is really something for you! At Shimano, we are looking for a customer service intern who wants to support us for a few months with our work. A very dynamic role where no day is the same.

The Challenge

• Processing orders.
• Adjusting and/or updating the work instructions.
• Managing the mailbox and possibly answering customer inquiries via email and calls.
• Active calling the customers for the business sales proposals.
• Assigning cases in Salesforce.
• Processing credits/debits.
• Monitoring the status of orders and no...