Found Description
Why Join the Customer Service Team?
Join a dynamic team where you will play a key role in the customer experience within the aircraft engine component repair sector. This position offers the opportunity to collaborate with multiple stakeholders across the organization, contribute to continuous service improvement initiatives, and have a direct impact on customer satisfaction and retention.
What will your day-to-day look like?
- Act as a frontline Customer Service representative, providing comprehensive aftermarket support to customers and operations within an engine component repair environment.
- Represent PWA & as the primary customer point of contact and collaborate with numerous teams across the value stream (e.g., ITC, Information Technology, Quality, Operations, Engineering, Warranty, Supply Chain, Finance, Sales, and SIOP).
- Understand and interpret customer requirements to ensure their needs are met while balancing business objec...