Customer Service Manager - Lead & Elevate Support

STAR NINE PTE. LTD. is seeking an experienced Customer Service Manager to lead the customer service department, ensuring efficient operations and high service standards. The role focuses on developing the team, handling feedback and complaints, and implementing strategies to improve customer satisfaction.

The ideal candidate will have a Bachelor's degree, 3–5 years in customer service with at least 2 years in a supervisory role, and strong leadership, communication, and CRM skills.