Found Description
Reports To
Senior Director of Guest Experience
Department
Customer Service
Position Type
Full Time – Seasonal
Wage
$26.00 per hour
Schedule
Seasonal role running from August 24, 2026, to the end of the winter season, with potential to return the following season. Flexible availability is required, including days, evenings, weekends, and holidays.
Position Summary
The Customer Service Manager leads the day-to-day operations of Rabbit Hill Snow Resort’s Customer Service and ticketing team, delivering a consistently positive guest experience while developing a strong front-line team. Reporting to the Senior Director of Guest Experience, the ideal candidate is empathetic, organized, and calm under pressure, and brings Rabbit Hill’s values — Accountability, Innovation, Adaptability, Passion, and Community — into everyday decisions and team culture.
Requirements
Experi...
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