B

Customer Service Manager

Bank Australia

Australia, Australian Capital Territory, Australia Full time July 19, 2026

Found Description

We are seeking an experienced and motivated Customer Service Manager (CSM) to lead our Canberra Branch and deliver an exceptional customer and team experience.

As Customer Service Manager, you will be responsible for overseeing the day-to-day operations of the branch, driving customer service excellence, managing resources effectively, and supporting the growth and development of your team. Working closely with the Area Manager, you will lead by example and foster a high-performing culture.

Why join us

  • We have big plans to become Australia’s leading purpose-driven bank.
  • As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
  • Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
  • We offer flexible working options, competitive salary and 14% super.
  • Our staf...

Ready to Apply?

Submit your application for Customer Service Manager at Bank Australia

Apply Now