Customer Service Manager- 3Rd Shift

Descripción y detalle de las actividades**What you will do**:- Ensures all quality related items for assigned areas are complete and documented to meet established quality standards.
- Leads scheduling for assigned areas so coverage requirements are met.
- Leads activities for materials and logistics problem resolution of cells to ensure on time delivery, customer correspondence and smooth operations.
- Monitors operations performance to maximize productivity.
- Interfaces with customers (internal and possibly external) to understand customer needs and issues and ensure that the customers receive satisfactory standards of services.
- Delegate effectively to develop personnel and effectively balance the workload.
- Address employee issues/concerns and motivate the workforce to achieve department goals.Experiência y requisitos**Qualifications you must have**:- Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced De...