Found Description
Responsibilities
- Process all orders efficiently, accurately and in line with policies and procedures
- Run and follow up on various control reports to ensure that the order to payment process is fulfilled
- Handle and close customer complaints on time
- Collaborate with other functions to close complaints
- Build relationships with key customers
- Act as a point of reference for the Sales Teams for all issues relating to the order process and distribution
- Communicate with Sales Account Managers, enabling complete visibility of key Customer issues
- Attend relevant meetings to identify ways to improve the service we offer
- Attend all relevant training courses to develop skills and increase knowledge of products
Requirements
- Preferred up to 2 years prior Customer Service Experience or university degree
- Fluent in business language of customer, with strong writ...