Customer Service Leader: B2B CX & Post-Sales Growth

Globant is seeking a Customer Service Leader in Monterrey, Mexico to lead a high‑performing team serving US‑based partners. You will own the post‑sales journey, ensure world‑class service delivery, and drive renewals with Sales and Support.

The role emphasizes coaching, data‑driven improvements, and collaboration with cross‑functional teams to exceed customer expectations in a digital era.