Customer Service Lead - 3PL Operations & Shipments

Link-Worldwide in Tijuana is looking for a full-time Customer Service Lead to supervise daily customer support tasks and enhance customer satisfaction. This role involves managing customer accounts, handling inbound and outbound calls, and maintaining professional relationships with clients.

The ideal candidate should have at least one year of experience in import/export operations, a relevant degree, and excellent communication skills. A valid passport and willingness to travel are also necessary for this position.