Found Description
We are looking for talented Customer Service Consultant to join an exciting internal project with a leading global industrial technology enterprise . Location: Bangalore(Manyata Embassy Business Park,) Work Mode: WFO Only Immediate joiners Experience: 6Month-6Years Tech Stack: · Bachelor’s Degree from an Accredited University. · 6 Month to 6 years of previous customer service experience, preferably in Chat/E-mail environment. · Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style · Excellent verbal and written communication skills, including listening and negotiating. · Experience dealing with escalated guest complaints · Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues · Openness to work in rotational shifts across 24/7, working in US time zones in a hybrid / In Office setup · Demonstrates readiness to excel in high-pressure environmen...