Found Description
Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.Group's key figures are approx. 4.2billion Euros turnover, more than 800laboratories across 47countries and more than 45.000 staff.
Job Description
- Long tail account management
- Customer success processes and metrics
- Churn and account reactivation analysis and metrics
- Customer interaction/journey analysis