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Customer Service Insurance

Gratitude Philippines

cebu city, central visayas, Philippines Full-time June 18, 2026

Found Description

Description

  • Provide exceptional customer service to clients regarding insurance products and services.
  • Assist clients in navigating insurance claims and policy inquiries.
  • Evaluate customer needs and offer suitable insurance solutions.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to improve customer experience and retention.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience
  • Experience Level: 1-3 years of experience in customer service or insurance industry
  • Skills and Competencies: Strong verbal and written communication skills
  • Qualities and Traits: Detail‑oriented with excellent problem‑solving abilities
  • Responsibilities and Duties: Ability to work in a fast‑paced, team‑oriented environment

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