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CUSTOMER SERVICE EXECUTIVE

DPDHL

Thailand, Thailand, Thailand Permanent June 27, 2026

Found Description

Responsibilities

  • Manage daily import and export operations

  • Coordinate with external; suppliers, freight forwarders, customers and internal department; shipping coordinator (customs), warehouse teams.

  • Track and monitor shipment status updates to relevant departments.

  • Verify and organize documents (invoice, packing list, Bill of Lading, Air Waybill, BOI-related documentation etc.), scan and archive on shared drive.

  • Troubleshoot and resolve issues related to import and export operations.

  • Maintain proper filing and documentation systems for import–export and logistics records.

  • Compile data for daily, weekly and monthly reports.


Perform any additional duties related to the role as assigned.

Requirements


  • Good command of spoken and written English and Chinese (Mandarin)

  • Proficiency in using MS Office and Chinese Word Processing

  • Careful, det...

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