Customer Service Executive

RESPONSIBILITIES

. Prospect and promote products (Jewellery, Luxury Watches etc.) and our services to walk-in customers

. Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction

. Ensure merchandise and displays are consistently well presented

. Perform daily inventory counts

. Contribute to team effort by accomplishing related result as needed

. Responsible for accurately assessing and valuing pawned jewellery items

REQUIREMENTS

. Service-oriented with strong interpersonal skills

. Good spoken English and another language to speak to clients from multilingual environment

. Dynamic, energetic, positive and driven to exceed targets

. Preferably with sales or customer service experience from retail industry

. Able to start work within short notice will be an advantage

COMPETENCIES:

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