Customer Service Executive

Lingjack Engineering Works Pte Ltd is part of Lingjack Group, an international specialist in fire industries focusing on designing and manufacturing active fire fighting products and systems for commercial, industrial, onshore, and offshore projects.

Ensure timely service delivery and customer satisfaction by managing customer enquiries, processing orders, invoicing, and coordinating with internal teams to meet delivery schedules.

• Respond promptly to customer enquiries and provide accurate quotations to support sales processes
• Process customer orders efficiently to ensure timely fulfillment and invoicing
• Prepare and maintain sales reports to track order status and performance metrics
• Coordinate with customers and internal departments to align order processing and delivery schedules
• Manage communication flow to resolve issues and maintain high customer satisfactio...