Customer Service Executive

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

• Process customers orders timely and accurately
• Provide pricing and delivery information
• Liaison with overseas agents for freight handling & other matters
• Handling of Cargo documentation such as LCL & FCL

• Minimum GCE N Level or equivalent
• At least 1 - 2 years of experience in Sea freight / Airfreight and familiar with import and export process
• Self-discipline, initiative, responsible and independent
• A good team player with good interpersonal and communication skills